RETURNING FOR 2020! You must have a completed registration prior to booking hotel reservations. Reservations without a completed registration will not be allowed.
The hotel reservation cutoff is on January 10, 2020. Please make your reservations prior to that date.
Important Notice - Beware of unauthorized hotel solicitations
NCBA’s official housing vendor is Experient. Attendees and exhibitors should be cautious of other companies that:
Call you directly and claim they are official housing partners and have the best rates for San Antonio. NCBA and Experient will never call you directly.
Claim to be affiliated with NCBA by offering discounted hotel rates, which often can be too good to be true.
Ask you to provide your contact information and credit card details, and require full pre-payment in advance.
Claim to have availability at their advertised hotels, but may take the money for the rooms, then later cancel without refund to you.
When booking your hotel for the meeting, please be sure that you are booking through a credible source and email showmgmt@NCBATradeShow.org if you are approached by a company making the above claims.
The following companies have previously solicited attendees and exhibitors for hotel rooms and should be ignored:
- BME Business Travel
- Business Travel Experts
- Convention Housing Authority
- Convention Housing Management
- Convention Housing Services
- Convention Expo Travel
- Elite Corporate Planners
- Event Connections
- Event Plus Corporate
- Exhibition Housing Services
- Expo Housing
- Global Housing Corp
- Global Housing Management (GHM Travel)
- Golden Evetns
- HDMC Group
- IEP Group
- International Events
- Le Company LLC
- National Travel Associates
- Progressive Expo Services
- Trade Show Housing
- Trade Show Planners
- Travel Partner International
In light of the recent housing scams and concerns, we have added an extra security measure requiring you to enter a password, which is your assigned Company ID. Your company’s main booth contact person has been sent this information; should you need the password, please contact them. If you are not sure who your contact person is, feel free to e-mail showmgmt@NCBATradeShow.org & we can send you those details.
Questions about Registration? Contact NCBA at (303) 694-0305 or showmgmt@NCBATradeShow.org.
Questions about Housing Reservations? Contact Experient at (800) 424-5249 or email@example.com
If you would like to place a Wait Comment on your record for a hotel not presently available, you may email firstname.lastname@example.org after you have confirmed a hotel reservation at an alternate host hotel. Should a room become available, we will automatically make the reservation change and send a new confirmation.
Name badges will be available for pick-up in the main lobby of the Henry B Gonzalez Convention Center. To avoid confusion and inconvenience, everyone must pick up their own name badge. No exceptions. Access to the exhibit hall will be restricted to those registered as exhibitor personnel during move-in and move-out hours. Exhibitors utilizing the services of an Exhibitor Appointed Contractor (EAC) company, refer to temporary work badges below.
Bulk Registrations: No lists will be accepted on-site for registration. If you are going to be registering a large number of staff, you can upload a list on the Exhibitor Registration & Housing website. On-site registration must be done on an individual basis.
Temporary Work Badges: No one will be allowed access to the Trade Show floor without either an Exhibitor Badge or a Temporary Work Badge. Temporary exhibit workers (installation and dismantling personnel) can obtain a Temporary Work Badge during move-in and move-out times at Registration in the main lobby of the Henry B Gonzalez Convention Center. **See Exhibitor Appointed Contractor Work Authorization Request Form in Exhibitor Kit**
If you decide not to use the registration insurance, there are absolutely no refunds after December 4, 2019 if you are unable to attend the event. We highly recommend using the insurance.
Registration refunds for exhibitors are only available on paid registrations that have purchased the insurance.
We encourage you to call us if you have questions. Contact NCBA's registration Customer Service team at 800-424-5249.